System Network Connection Issues

Incident Report for LoanPro

Resolved

This has been resolved, some regions experienced a full-service outage for several minutes. Others experienced network gaps causing intermittent service interruptions. Our team is reviewing the cause & response to this.

The service has been restored.

Regards,

Posted Nov 30, 2018 - 13:47 MST

Identified

LoanPro Software application has experienced a network connection issue. Causing a few regions to have a gap in connection. Our team is working to resolve this issue.

Simnang Programming Team

Posted Nov 30, 2018 - 13:33 MST

This incident affected: LoanPro - LMS Web Application and LoanPro - LMS API.