This has been resolved. If you are unable to access the user interface please either operation in incognito mode of your browser, or clear your browser cache to resetablish a connection to LoanPro service.
Our team will continue to monitor all services.
Regards,
Simnang Programming Team
Posted Oct 10, 2018 - 16:45 MDT
Update
We have identified that the issue is isolated to a few regions in AWS CloudFront. This means that the API is fully operational & the impact of the outages is limited to the User Interface of LoanPro intermittently in a few regions in North America & Asia.
Our team is working to resolve these issues, thank you for your patieence.
Regards,
Simnang Programming Team
Posted Oct 10, 2018 - 16:27 MDT
Identified
LoanPro has identified intermittant system outages resulting in page reloads & white screens. Our team it working to resolve this issue.
Regards,
Simanng Programming Team
Posted Oct 10, 2018 - 15:40 MDT
This incident affected: LoanPro - LMS Web Application and LoanPro - LMS API.