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Please visit our homepage for more information on LoanPro Software.

https://www.simnang.com/loanpro/

LoanPro Web Application Operational
Loans API ? Operational
PCI Wallet Operational
Connections Operational
Operational
Degraded Performance
Partial Outage
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Clients,

As a courtesy, please remember that this weekend on Sunday 11/03/2019 at 2:00AM MT, Daylight Savings will end.

LoanPro Software saves all dates & times in UTC, the primary area to focus is with the time of day that the AutoPay Process runs.

This means that all existing AutoPays will process at the same time in UTC. What this translates to, is that you will have AutoPays process 1 hr before they did when we were in Daylight Savings for your local timezone.

If you are desiring to adjust your AutoPay times then you can do this directly by editing the AutoPays & adjust the time of day that they begin running.

Please contact our support department if you have any questions or need assistance with this.

Regards,
Simnang Support
Posted on Oct 30, 11:41 MDT
2019 Scheduled Release Dates Dec 18, 19:00-22:00 MST
Update - Staging Release Update

Here are the notes for the coming release:

https://fandora-help-system.s3.amazonaws.com/Release+Notes/2019-12+LoanPro+Release+Notes.pdf

We are excited to offer improvements and new features, and we hope you thoroughly enjoy them.

If you are an Enterprise client that has requested staging environment access, your Account Manager will reach out to you separately, once the staging environment is ready.

Thanks,

Simnang Development Team
Dec 4, 15:17 MST
Update - LoanPro Customers that use direct connections to the Database,

Our team will reach out to all clients who have direct database access with a private communication as well. However posted here publicly we wanted to make all parties fully aware of this change implemented by AWS.

As you may be aware, our database servers are hosted in AWS. Recently AWS updated the certificate installed in all database instances, used to connect to the instance using Secure Socket Layers(SSL).

The certificate update will be applied during our next release, scheduled for December 18, 2019. When the release is concluded, if you try to connect to any database server using SSL with the old certificate, the connection will fail. In order to continue connecting using SSL you must download the updated PEM file from https://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/UsingWithRDS.SSL.html

If you are not using SSL to connect to the database server then no change from your part is required.

Thanks,
--
César Olea
Director of Software Development - Simnang
Oct 22, 11:10 MDT
Scheduled - Please update your calendars

Staging Release - December 4th, 2019
Production Release - December 18th, 2019 9 pm Eastern


2019 Software Realese Schedule
Staging Release - February 27, 2019 | June 5, 2019 | August 28, 2019 | December 4, 2019
Production Release - March 13, 2019 | June 19, 2019 | September 11, 2019 | December 18, 2019
Jan 2, 11:22 MST
2020 Release Dates Announced Mar 11, 19:00-21:00 MST
Simnang Client,

We are pleased to announce our 2020 software release dates. Please update your calendars

Staging Release - February 26, 2020
Production Release - March 11, 2020, 9 pm Eastern


2020 Software Release Schedule
Staging Release - February 26 | June 3 | August 26 | December 2
Production Release - March 11 | June 17 | September 9 | December 16
Posted on Oct 7, 09:05 MDT
LoanPro Web App Up-Time
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LoanPro Loans API
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Past Incidents
Dec 14, 2019

No incidents reported today.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

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Dec 5, 2019

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Dec 4, 2019

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Dec 3, 2019

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Dec 2, 2019

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Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.