LoanPro Status

All Systems Operational

About This Site

Please visit https://loanpro.io for more information on LoanPro Software.

Emergency Support Request Form - https://forms.monday.com/forms/a857ea61992608b00a22f4e40c1cfda4?r=use1

LoanPro - LMS Web Application Operational

LoanPro - LMS API Operational

Secure Payments Application Operational

Connections Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Q3 2024 PSaaS Major Release Oct 17, 2024 04:00-06:00 MDT

Q3 Scheduled Maintenance & Updates - PSaaS
Posted on Nov 20, 2023 - 08:42 MST

Q4 2024 PSaaS Major Release Jan 16, 2025 04:00-06:00 MST

Q4 Scheduled Maintenance & Updates - PSaaS
Posted on Nov 20, 2023 - 08:48 MST

Q1 2025 PSaaS Major Release Apr 17, 2025 04:00-06:00 MDT

Q1 Scheduled Maintenance & Updates - PSaaS
Posted on Apr 18, 2024 - 09:44 MDT

System Metrics Month Week Day

LoanPro Web App Up-Time

Fetching

LoanPro Loans API

Fetching

Past Incidents

Oct 10, 2024

(SaaS) Scheduled System Maintenance - 10/10

Completed - The scheduled maintenance has been completed.
Oct 10, 04:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 04:00 MDT

Scheduled - Subject: Important Update: MySQL 8.0 Upgrade

What are we doing?
-We're upgrading LoanPro's underlying MySQL database to version 8.0. This upgrade will enhance security, stability, and scalability.

Why are we doing it?
-MySQL 8.0 offers improved security features, better performance, and enables us to provide new capabilities to our clients.

What does this mean for you?
-For most clients, this upgrade will be seamless and require no action. However, if you're using a dedicated RDS with MySQL binlog replication, we will be performing the change on October 10th.

What to Expect?

SaaS
-This Rollout will require a 30 minute interval of downtime for all SaaS clients on Thursday, October 10st, at 4am MT.
-This changeover (happening on 10/10) will only impact SaaS clients with a dedicated RDS, as previously, on 9/25, we made the change to the master database where clients with no dedicated RDS was migrated.

VPC (PSaaS)
-Following the October Major release, we will begin the rollout environment by environment.
-Your Customer Success Manager will reach out to coordinate a release window which will constitute a 30-minute downtime per environment.

ALL ENVIRONMENTS MUST BE MIGRATED BEFORE NOVEMBER 29TH.

We appreciate your understanding and cooperation during this important update.
Oct 1, 08:32 MDT

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.