May 2018 - Software Release Updates
Scheduled Maintenance Report for Simnang
Completed
This deployment, database migrations, & full suite testing is completed. We ran into some delays in full testing that took longer than expected, we appologize for this. All components are operational, access has been restored to all clients. We appricate your business, we are working towards zero downtime releases in the future. Have a great summer.

Regards,

Simnang Programmign Team
Posted 4 months ago. May 31, 2018 - 01:19 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update: PCI-Wallet, & Connections are fully updated to the new release. LoanPro is also updated, however, database migrations are still running. We expect for them to run for 3+ hours before its completed on all tenants.

We'll notify you once the system is ready for your use again. Thanks!

Simnang Programming Team

12:57 Eastern - Update - all database migrations have completed, our team is conducting system wide testing before the platform is opened up to clients to verify that everything is operating as intended.
Posted 4 months ago. May 30, 2018 - 19:00 MDT
Update
Staging Release 05/16/2018 Announcement

We are excited to announce the Staging release of LoanPro Software as of today 05/16/2018.

Please note that the Production release will occur on 05/30/2018 beginning at 9 pm Eastern. Please plan for a limited Production system outage during the Production release window. We are working towards zero downtime deployments & expect that by the end of 2018.

We strongly suggest that you test any & all of your integration touch points with LoanPro Staging BEFORE the production release. We’ve provided 14 calendar days for your team to do this before the Production environment will be impacted.

If your Company has a Staging tenant setup with database access you'll receive a direct email from our support team with specific instructions & details about your Staging tenant & its configuration.

Release Notes:

LoanPro - https://s3.amazonaws.com/fandora-help-system/Release+Notes/LoanPro+Release+Notes+May+2018.pdf
PCI-Wallet - https://s3.amazonaws.com/fandora-help-system/Release+Notes/PCI+Wallet+Release+Notes+May+2018.pdf


Thanks,

Simnang Team
Posted 4 months ago. May 16, 2018 - 15:30 MDT
Scheduled
We've scheduled our next software release update on the following dates:

Staging Release: 05/16/2018 (Wednesday)
Production Release: 05/30/2018 (Wednesday)

If you are a client desiring to have access to a Staging tenant during the Staging release window, & have not previously had a staging tenant, then you'll need to contact our support team & submit a form requesting the creation of a new staging tenant. If you have an existing staging tenant & desire for tenant settings to be refreshed you will be required to fill out a form requesting this as well - Please contact the support team to do these actions, as they are made upon request only. The deadline for these requests is Friday 05/11/2018 by 5 pm Mountain time.

Please keep in mind that Staging tenants DO NOT copy loan or customer data from production.

Release notes will be available posted in this thread on Thursday 05/17/2018. Please do not request early access to the release notes, as they are not in final form until the Staging release is completed.

Please also plan on completing all of your Staging tests during the staging period dates, as the production release dates cannot be modified for a single client.

Our team is working towards a near zero downtime deployment, which will limit the impact release updates have on our clients.

Regards,
Posted 6 months ago. Mar 14, 2018 - 08:52 MDT
This scheduled maintenance affected: LoanPro Web Application and Loans API.